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Frequently Asked Questions
Where do you ship from?
California, USA
How long does it take to process my order?
1-2 Business day
How long will it take for my order to arrive?
Delivery times vary by location.
~3-5 business days
What payment methods do you accept?
Visa, Credit Card, Apple Pay, Google Pay, Mastercard
Do you sell to shipping companies/forward servicing for international buyers?
No. We do not send shipments to forwarding services
Pre-Order policy, when do my items ship?
If you purchase other items in the same cart as a pre-order item, everything will ship together on the pre-order item's quoted date, in the desc.
Orders will not be split up, if you intent to order items right away please buy them separately
Can't find the answer to your question?
Please email all inquiries with your Order # on the subject line to adrian@pokeab.com
Please do not ask about your order through instagram DM, Youtube comments, Tweets, etc. since I will need to know the specifics about your order to best assist you
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